FAQ

Why should we consider moving our back office to Prometa?

The answer to that question is simple: We are better. We deliver better service, better quality, better reporting and all at very competitive pricing. We deliver what you should expect from your back office not to settle for what you have come to expect.

Do you offer Fund Accounting services?

Yes. We can work with you to deliver any level of fund accounting that your products require.

What kind of reporting tools / options are available?

We have complex management reports as well as comprehensive sales tools that your sales and marketing departments are going to love.

How do you handle shareholder communications?

We handle shareholder communications in-house. That means that the private and confidential financial information of your clients never leave the premises unless it is in a sealed envelope heading directly to their mailing address. This is more secure and guarantees greater quality control and it costs you less.

When do you send tax receipts?

We send tax receipts on the settlement day of the trade which ensures any cancellations of transactions will be reflected in tax receipts and make for a much happier client. PAC Plans and group plans are generally sent in early January for the March to December period and early March for the first 60 days of the calendar year.

Are you FundSERV compliant?

We are 100% FundSERV compliant and enjoy a long history of error free quality control reports.

Do you electronically scan and store documents?

Yes. All documents received are scanned and stored electronically.

How do I find out more?

To find out more about Prometa Fund Support Services please fill out this form. We will respond to your inquiry ASAP, and with a little luck we will get you on the road to a better back office and better service.

What customers are saying

  • Invico Capital Corporation (“Invico”) has been working with Prometa Fund Services Inc. (“Prometa”) since 2008.  At the time, we made the decision to work with Prometa as they are also a Western based, entrepreneurial company and we felt that they could help Invico meet the needs of servicing our investors.  Invico has been extremely pleased with the quality of service that we have received from Prometa over the past seven years.  Prometa is very responsive to our needs and is able to customize their services to ensure our needs are met in the most efficient and cost effective manner.  I would not hesitate to recommend Prometa to other organizations that are looking for fund services.

    Allison Taylor, CEO, Invico Capital Corporation

  • Prometa Fund Services has been instrumental in expanding our sales network. The staff is professional and knowledgeable about all aspects of FundSERV and the fund industry. Since launching Magenta III Mortgage Investment Corporation on the FundSERV network we’ve experienced substantial growth. Prometa has made our FundSERV initiative a tremendous success.

    Gavin Marshall, CEO, Magenta Mortgage Corp.

  • We approached Prometa three years ago to explore the possibility of transacting our exempt market product through the FundSERV platform.  Working with Prometa has allowed us to expand our distribution network, improve visibility into our capital pipeline and bring structure to the subscription timeline that has benefited both us and our dealer partners.  Prometa has exceeded my expectations with their exceptional response times, professionalism and ability to successfully navigate the fast pace of change in the exempt market.

    Jon Herman, Chief Financial and Operating Officer, KV Capital Inc.

  • Prometa Fund Services Inc. has played an important role in the continuing success of the SaskWorks Venture Fund Inc. Since we began working with Prometa in 2003, we have experienced a level of service that far exceeds our prior backoffice. The fact that this service is provided to us at a cost less than our previous provider allows us to not only provide great service to our shareholders but put more dollars back in their pockets through a lower MER.

    Randy Beattie, President & CEO, SaskWorks Venture Fund Inc.